Technology Adoption and Training
Leverage end-user adoption programs to deliver long-term results.
What is Technology Adoption and Training?
Today’s business leaders are tasked with measuring and improving employee productivity, while driving the employee experience. At the same time, they must make sure that their remote workers collaborate securely. However, not every organization has the resources or capabilities available to encourage the adoption and training of new solutions.
Burwood Group’s technology adoption and training programs can be tailor-made to meet the unique collaboration and security awareness goals of your organization. Our programs include a team of professional instructional designers, change management practitioners, and certified training delivery consultants dedicated to end-user adoption to support your ongoing success.
Organizations require investment in new technologies to support remote work and distributed technology environments.
Application technical professionals responsible for collaboration and end-user technologies must implement new technologies and adapt existing ones to boost employee productivity.
Organizations need to implement smarter access controls and require MFA for all privileged access.
According to Gartner…
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How to Create a Technology Adoption Strategy That Works
Get up to speed on the Top 5 best practices for technology adoption and training.
How Can Burwood Help You Drive End-User Adoption?
Burwood Group’s Technology Adoption and Training programs can be tailor-made to meet the unique collaboration and security awareness goals of your organization.
Every Burwood Technology Adoption and Training engagement includes a team of professional instructional designers, change management practitioners, and certified training delivery consultants dedicated to end-user adoption to support ongoing success.
To compliment new technology adoption and enhance the employee experience, Burwood has extensive experience leading adoption and training programs for Microsoft Teams, Microsoft Office 365, Webex by Cisco, and Cisco Finesse. To help organizations reduce the risk of cyberattacks, Burwood also leads multi-factor authentication (MFA) and security awareness adoption programs.
Shirley Ryan AbilityLab:
Winning Technology Adoption With Tailored End User Training
Learn how Burwood provided a customized approach to end-user training.
Technology Adoption and Training Benefits
Improved Employee Experience
Increase employee productivity, collaboration, and overall experience
Training as-a-Service
Provide ongoing end-user technology training
Reduce Cyberattack Risks
Develop a security-minded staff with MFA and security awareness training
Custom Training Solutions
Increase the success of your end-user-facing technology with enhanced enablement
Burwood’s Technology Adoption and Training Offerings
Burwood’s Technology Adoption and Training solutions include:
With our Technology Adoption and Training Solutions, you can:
- Utilize and embrace new technologies to get to value quickly
- Improve returns on your technology investments
- Improve the employee onboarding experience and reduce employee turnover
- Promote collaboration and combat cyber threats
Collaboration Platforms – Burwood has experience implementing: Microsoft Teams, Microsoft Office 365, Webex by Cisco, Cisco Finesse. Driving end-user adoption of these platforms can provide increased employee productivity, collaboration, and overall experience.
Multi-Factor Authentication and Security Awareness – Develop a security-minded workforce and reduce the risk of cyberattacks with instructor-led MFA onboarding, instructor-led phishing tests, and more.
Training as a Service – Burwood’s Training-as-a-Service programs provide ongoing end-user technology training options to support onboarding, M&A, platform changes, regulatory requirements, and more.
Custom Training Solutions – With enhanced enablement and adoption services, organizations can increase the success of end-user-facing technology implementations.
Related Service Offerings
Collaboration
Our collaboration solutions enable organizations to securely deliver the latest advances in collaboration technology.
Cybersecurity
Cybersecurity solutions help your organization establish a set of policies, tools and procedures for systematically managing risks and responses across your organization's sensitive data, networks and applications.
Modern Workplace
Modern Workplace solutions allow organizations to securely modernize and scale applications and desktops from anywhere, on any device.
With the right tools and viewing our contact centers as a channel to engage with our customers, we can meet the rising expectations of those we serve.