Training & Adoption Practice Portfolio
When training is treated as a mere checkbox towards go-live, you compromise adoption success and risk overall investment. Effective training demands a planned outcomes-aligned, phased implementation strategy. Learn how to increase staff productivity and satisfaction with Burwood Group's training and adoption services. View a sample of past projects and deliverables below.
Areas of Expertise:
• Unified Communications
• Contact Center
• Microsoft Office
• Cybersecurity Awareness
• Workspace Transformation
• LMS Deployments
• Change Management Initiatives
Organizational Assessment & User Training
A regional Midwest advertising firm contracted Burwood Group to conduct a organization-wide technology and training assessment.
New Facility Technology Training Program
Preparing for a move to a new facility, Chicago-based Shirley Ryan AbilityLab needed to ensure that its clinical staff could smoothly and efficiently learn and adopt a new technology platform without missing a beat in care delivery.
Microsoft Office Technology Training Series
Burwood Group assisted an organization in enhancing user skills for a number of Microsoft Office programs including Outlook, OneNote, and Excel.
SharePoint Deployment
Burwood Group assisted an organization in enhancing user skills using its SharePoint site.
Skype for Business Roll-out
Burwood Group created an adoption strategy for an enterprise deployment of Skype for Business to include easy to follow quick reference cards.
Office 365 Migration
Burwood Group developed an adoption strategy that included quick reference cards for desktop and mobile applications for Office 365.
Security Awareness – Online Learning
Burwood Group launched a Security Awareness micro-learning series. The series included modules focused on password security, physical location security and phishing awareness.
New Time and Attendance System Online Training
A large organization was moving from a paper-based time clock system to an electronic time and attendance system which required new skills and behaviors for staff members and managers.